Last updated October 2026

Humane Society of the Ozarks ("HSO," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through hsozarks.org, how we use it, and the choices you have.

INFORMATION WE COLLECT. We collect information you provide directly to us, including when you submit an adoption, foster, or volunteer application; surrender, rehome, or report a lost pet through our online forms; make a donation, purchase a membership, or pay an adoption fee; sign up for our email newsletter or text updates; or contact us by phone, text, email, or through a form on this site. This may include your name, mailing address, email address, phone number, and billing and payment information processed by our payment providers (such as Givebutter or Venmo) when you make a payment. We do not store full payment card numbers on our own systems. We also collect limited information automatically through cookies and similar technology, such as pages visited and general browsing behavior, to help us understand site traffic and improve the site. You can control cookies through your browser settings, and our cookie banner lets you accept or decline non-essential cookies when you first visit.

HOW WE USE INFORMATION. We use the information we collect to process adoption, foster, volunteer, surrender, and rehoming requests; process donations, membership purchases, and adoption fee payments; communicate with you about your application, donation, or inquiry; send newsletters or program updates, if you've opted in; maintain records required for our operation as a 501(c)(3) nonprofit; and improve our website and services.

HOW WE SHARE INFORMATION. We do not sell or rent your personal information. We share information only with service providers who help us operate the site and process payments (for example, our donation and payment platforms), who are only permitted to use your information to provide those services; when required by law, or to protect the rights, property, or safety of HSO, our staff, volunteers, or the public; or with your consent, or at your direction (for example, if you ask us to post your pet's photo publicly).

TEXT MESSAGES. If you contact us by text or opt in to text updates, standard message and data rates may apply. You may opt out of texts at any time by replying STOP.

CHILDREN'S PRIVACY. Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

YOUR CHOICES. You may ask us to update or delete the personal information we hold about you, or to stop sending you marketing emails or texts, by contacting us using the information below. We will respond as required by applicable law.

DATA SECURITY. We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

CHANGES TO THIS POLICY. We reserve the right to update or change this Privacy Policy at any time and without prior notice. Any changes will be posted on this page, and your continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

CONTACT US. If you have questions about this Privacy Policy or how we handle your information, contact us at: 

Humane Society of the Ozarks, 

PO Box 11174, Fayetteville, AR 72703

 Phone: (479) 444-7387

Email: hsoadmin@hsozarks.com